1. Our will send you a 60-minute “on the way” text before your service begins. 2. The Scooper will arrive and clean the yard vertically then again horizontally to ensure its fully cleaned 3. We will double bag the waste and place in your trash can, unless the "Haul-Away package was purchased" 4. Once the service is completed we will take and upload a photo of your closed gate to ensure no dogs accidentally get out of your yard. Our team members will then spray down all of their scooping equipment with organic, kennel-grade disinfectant to prevent the spread of germs and illness to other dogs, maintaining a safe and healthy environment.