1. Our will send you a 60-minute “on the way” text before your service begins.

2. The Scooper will arrive and clean the yard vertically then again horizontally to ensure its fully cleaned

3. We will double bag the waste and place in your trash can, unless the "Haul-Away package was purchased"

4. Once the service is completed we will take and upload a photo of your closed gate to ensure no dogs accidentally get out of your yard. Our team members will then spray down all of their scooping equipment with organic, kennel-grade disinfectant to prevent the spread of germs and illness to other dogs, maintaining a safe and healthy environment.

WeScoop any areas of your property that have dog waste issues, including front, back, and side yards, flower beds, dog runs, etc.

We will double bag the waste and place in the customers trash can or if unavailable, at the side of the house out of the way. For an add-on fee we will haul away the waste.

No contracts! You can start, pause, and cancel your subscription at any time by updating your customer portal or texting/calling 908-395-7667.

Pets are family, and so we take safety very seriously:

• Background Checked Employees

• Gate Photo After Each Cleanup to ensure its closed

• Kennel-Grade Disinfectant Used After Every Cleanup

• Skilled Employees Who Enjoy Being Around Dogs

• Extensive Internal Safety Policies & Training

No, we do not require you to be home for your pooper scooper service. We simply ask that you allow easy access to your backyard and your dog is away if there is any chance of aggression/territorial.

Yes, we will do our best to get you added to the route on the day requested.

Similar to a garbage truck route we don’t provide arrival times for our pooper scooper services. While we will do our best to accommodate your schedule, we optimize our routes for drive time at midnight the day before services are completed to help keep costs low. Our routes run from around 8am to dusk. We provide about 60 minutes’ notice so you are properly informed of our arrival. If you are at the beginning of our route, you will likely receive a 15-30 minute on-the-way text

Yes! Our team of pooper scoopers loves working with dogs, it’s one of the best parts of the job! We just ask that if you have an aggressive dog you leave it inside during your dog waste removal service. Ensuring the safety of our team is a top priority.

Yes, WeScoop all year round, even in snow we will come and scoop your yard. This especially helps to prevent a crazy Spring cleaning when the snow melts and reveals the months of waste waiting to surprise you.

We have a client portal where payment is processed. Once your account is created and you receive the email with login info, you can log into the Client Portal. Inside your portal account, you will have access to copies of all paid invoices, and records of past/scheduled services, and you can link your credit/debit card to the secure platform. After you link your card, we will generate and pay invoices on your behalf and send you receipts.

Payments for initial or one-time cleanups are due upon completion of the job. If you move forward with subscription services after an initial cleanup, you will be billed for the remainder of the month if any more cleanups fall in that month, along with the initial cleanup on the same day.

After that billing occurs on the 1st of each month before services are provided. If payment is not received before your first cleanup of the month, service will be paused.